3. Wide Eye Wonder or Wander?
Ah Huey knows of this place, she sees many seniors come here. Recently she also received a Loving Heart Activity Flyer/Brochure that got her to visit this place for the first time. But Ah Huey only sat by the benches outside the lift for a few minutes before heading back home and did not enter the centre.
Your Task
Head into Loving Heart Active Aging Centre, introduce yourself and retrieve the Loving Heart flyer/brochure.
2. Together with Ah Huey’s case file below, filll in the SEE, THINK, FEEL, DO persona card and uncover what could have made Ah Huey choose not to participate and leave?